At Mazari Skin Care, we prioritize customer satisfaction and want you to have a positive experience with our products. If for any reason you are not completely satisfied with your purchase, we’re here to help.

Returns

• Eligibility for Returns:
  Products must be unused, unopened, and in the same condition that you received them. The item must also be in the original packaging.
  To initiate a return, please contact our customer support at [hey@mazariskincare.com] within 7 days of receiving your order.

• Non-returnable Items:
  Due to the personal nature of skincare products, certain items such as opened or used products are not eligible for returns. 

• Return Process:
  Once your return request is approved, we will provide instructions on how to send the item back to us. Please note that customers are responsible for return shipping costs.

Refunds

• Refund Eligibility:
  Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original method of payment within 7-10 business days.

• Partial Refunds (if applicable):
  In certain situations, only partial refunds may be granted (e.g., items that are not in their original condition, damaged, or missing parts for reasons not due to our error).

• Late or Missing Refunds:
  If you haven’t received your refund within the expected timeframe, please check with your bank or credit card company. If you’ve done all this and still have not received your refund, contact us at [hey@mazariskincare.com].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [hey@mazariskincare.com].

Contact Us

If you have any questions regarding returns or refunds, feel free to contact us at:
Email: [hey@mazariskincare.com]
Phone: [+91 9737122932 ]
Website: [mazariskincare.com]